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ODSP Troubleshooting
OneDrive & SharePoint Trouble shootings and Tips
Credential prompt after you rest the mouse pointer over the name of a user in SharePoint Online
Problem Consider the following scenario: You're using Microsoft Office 2016 Click-to-Run. You're using a Microsoft 365 Exchange Online...
1 min read
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Search doesn't provide results from another language in SharePoint Online or OneDrive
Problem Consider the following scenario. In SharePoint Online or OneDrive, you have files, folders, or items that contain characters such...
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There is a problem with your account, please try again later" when you open Office documents from OneDrive or SharePoint Online
Problem When you try to open Office documents that are stored on OneDrive or SharePoint Online by using the Office client application, or...
2 min read
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SharePoint file post-processing may take up to 24 hours
Summary When Microsoft SharePoint runs analyses on files, the post-processing may take up to 24 hours depending on the file type...
1 min read
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Unable to open OneDrive on images using Sysprep
Symptoms Users are unable to open OneDrive after joining a domain with Win10 images using SysPrep. How to fix devices with OneDrive...
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Can't open online-only file" error when opening a file in OneDrive
Symptoms When opening an online-only file in your OneDrive folder, you receive the following error: Can't open online-only fileMake sure...
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