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Error 0x8004de80 or 0x8004de86 when signing in to OneDrive
Symptoms When you try to sign in to Microsoft OneDrive, you can't sign in, and you receive error code 0x8004de80 or 0x8004de86. Cause ...
1 min read
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Troubleshooting guide to OneDrive for Business sites stopped at provisioning stage
Summary This article will help you troubleshoot user accounts whose OneDrive for Business sites have provisioning issues such as: Being...
3 min read
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Microsoft 365 top navigation bar displays either Sites or Newsfeed instead of OneDrive
Problem Consider the following scenario: You browse to a OneDrive for Business library. You click the gear icon, and then you click...
1 min read
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Check OneDrive site eligibility for increased storage
If you need more Microsoft OneDrive storage than the default 5 TB, contact a Microsoft 365 administrator in your organization to check...
2 min read
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Restore the OneDrive Sharing settings in Microsoft 365 admin center
Symptoms When users select the user details in the Microsoft 365 admin center , the OneDrive Sharing option is no longer available to...
2 min read
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Credential prompt after you rest the mouse pointer over the name of a user in SharePoint Online
Problem Consider the following scenario: You're using Microsoft Office 2016 Click-to-Run. You're using a Microsoft 365 Exchange Online...
1 min read
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Search doesn't provide results from another language in SharePoint Online or OneDrive
Problem Consider the following scenario. In SharePoint Online or OneDrive, you have files, folders, or items that contain characters such...
1 min read
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There is a problem with your account, please try again later" when you open Office documents from OneDrive or SharePoint Online
Problem When you try to open Office documents that are stored on OneDrive or SharePoint Online by using the Office client application, or...
2 min read
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SharePoint file post-processing may take up to 24 hours
Summary When Microsoft SharePoint runs analyses on files, the post-processing may take up to 24 hours depending on the file type...
1 min read
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