remote action for removing apps and configurations from Mobile Devices

1. Open the Microsoft Intune admin center portal navigate to Device > All devices

2. On the Devices | All devices page, select the required device and click on … > Remove apps and configuration

3. On the Apps and configuration to remove page, as shown below in Figure 1, select Add > Configuration item, select the configuration profile that should be removed and click Next

   

4. On the Review + remove page, verify the apps and configuration to remove and click Remove

Note: To select an app for removal, simply select Add > App in step 3.

Monitoring the remote action for removing apps and configurations

After triggering a remote action for removing apps and configurations, the basic status of the remote action can be viewed in the overview of the specific device. More specifically, in the Device actions status section. Besides that, also in the summary pages of the specific device, the removed apps and configurations will have a removed status. That’s, however, in both cases just a brief overview. For a more detailed complete overview of the performed remote action, simply return to the location of the remote action in the Microsoft Intune admin center. In other words, just follow the first two steps mentioned earlier. That will provide a more detailed overview of the removed apps and configurations, as shown below in Figure 2.

Restoring the removed apps and configurations

When the IT administrator is ready, it’s possible to initiate a Restore remote action to restore the removed apps and configurations. Eventually, when the IT administrator did not initiate a restore action, the removed apps and configurations will automatically be restored within 8-24 hours. That all makes sure that devices remain consistent with the assignments of the apps and configurations. The following four steps walk through the restoration of a specific configuration profile.

1. Open the Microsoft Intune admin center portal navigate to Device > All devices

2. On the Devices | All devices page, select the required device and click on … > Remove apps and configuration

3. On the Apps and configuration to remove page, as shown below in Figure 3, select the configuration profile (1) that should be restored and click Restore (2)

   

Note: To restore all apps and configurations, simply select Restore all in step 3.

This restore action will eventually update the status of the remote action in the basic overview and in the different detailed overviews. The same is applicable for the automatic restoration of removed apps and configurations.

Have a question or need help! Contact me 😊❤️